This policy explains how Efficiency Gas Services (“we”, “us”) collects and uses your personal information when you contact us or use this website. We are the data controller for the information you provide.
What we collect
When you complete our enquiry form, call us, we may collect your name, phone number, postcode or address, and details of the work you are enquiring about.
How we use it
We use your information to respond to your enquiry, provide quotes, carry out work you ask us to do, and keep records of the jobs we complete. We will only contact you about your enquiry and our services.
Who we share it with
We do not sell your information. We only share it where necessary to deliver our services (for example with suppliers or payment providers) or where we are legally required to do so.
How long we keep it
We keep enquiry and customer records for as long as needed to provide our services and to meet our legal and insurance obligations, after which they are securely deleted.
Your rights
You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, and to object to how we use it. To make a request, contact us using the details below.
Contact
Efficiency Gas Services
62 Academy Street, Inverness, IV1 1LP
Phone: 07463 777020
If you are not happy with how we handle your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.